Shortchanged on Paraglyding –
by Sheffield Pete,
7 Sep 15
"It was not a problem having to ring to arrange the date. The weather was not good on the first date we arranged , we rang as requested at 8.15 in the morning the message on the answerphone was not clear and we set off for the 60 minute drive, we rang when we were almost there to inform the operator we would be a few minutes late, only to be told all flying was cancelled. We rang later in the week and rebooked. On this occasion we rang and spoke to an individual, they were unsure about the conditions and we had to ring 3 times to get a frim answer.It was straightforward to find the venue and the faclitiles were fine. The staff seemed to be competent in flying but the organisation of who was doing what when was poor: it was not all clear who was in charge and there was no one to receive us in the reception area when we arrived. The competence of the flying staff was clear and the briefing was adequate for the session. The experience was a terrible let down, the website and voucher claimed an experience of about 10 minutes. Two of us experienced identical flights we had a tandem paraglide experience, we were towed up and immediately turned to descend , the first flight surprised us and our spectators so much that they timed the 2nd flight it lasted 1 min 43 seconds. This in no way amounts to about 10 minutes. I have written to the company to complain, the trip was an 18th birthday present for my daughter and was meant to be something to remember,the company did not provide what was advertised. We feel cheated. We were just dissapointed, due the the lack of clarity about who was incharge etc I was not able to take uop the matter at the time, I also did not want to embarass my daughter on what was meant to be a special treat. It was claer that we were not as important as people taking weekend courses etc but they should not accept the business if they only intend to offer less than 20% of the advertised experience. Surely this is in breach of advertising or trading standards legislation. I am very disappointed with both Flights4all and the operator.
Experiences4all says: Lots of issues here, we took this up with the operator at the time, and we think it's fair to say that Sheffield Pete is happy now
Live your dreams with this flight of a lifetime. After a full briefing you will be towed with an instructor to 600 - 1000ft. As you glide you might catch a thermal or float gently to the ground. Enjoy the view or try your hand as pilot.
When the irresistable pull of the air takes over this is the way most people choose to slate their thirst for adventure. Flying with an experienced instructor you are towed by a static winch to between 600 and 1000ft. Once released from the tow you can take control or simply sit back and enjoy the flight. As you complete a circuit of the airfield you will enjoy one of the most intense flying experiences before gliding gently to the ground for a perfect landing. Short sharp and thrilling this is our most popular experiance flight for young and old alike. Also suitable for people with disabilities in our specially modified harness - please call for details.
Each voucher entitles
to participate in this experience. The voucher is
non-transferable, which means that only the person named on the voucher can use it.
The voucher remains valid for bookings for 12 months from the date of purchase.
Please contact the operator using the details printed on your voucher to arrange a date for
Participants must be no more than 15 stone with weight in proportion to height. Suitable for people with most disabilities.
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